Welcome to OnlineSha , We provide educational training designed to teach students how to start, build, and scale online e-commerce businesses.
Our online courses and platform are hosted by **Thinkific Labs Inc. ("Thinkific")**. Thinkific provides us with the online e-commerce learning management platform that allows us to sell and deliver our training products to you.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, and safeguarded when you enroll in our training program via Thinkific.
1. Information Collected via Thinkific
When you sign up for our e-commerce course, certain personal data is collected through the Thinkific platform to ensure a smooth learning experience
Account Information: Your name, email address, and account password created during registration.
*Course Progress & Activity Tracking:** Because this is an online educational program, Thinkific automatically tracks your learning journey. This includes modules started and completed, video watch times, quiz/survey results, certificate data, and download history for resources (such as spreadsheets, suppliers checklists, or store templates).
Payment Details: **Financial transactions are handled securely by trusted third-party gateways integrated with Thinkific (such as Stripe or PayPal). **We do not see, store, or have access to your credit card details. Your financial data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
* **Technical Data & Cookies:** Thinkific automatically collects basic system data like your IP address, browser type, device info, and platform usage metrics to maintain site security and optimize your learning experience.
2. How We Use Your Information
We use the data collected on Thinkific solely to support your learning journey and run our training business. This includes:
* Granting you access to the e-commerce training modules, videos, and downloadable files.
* Tracking your learning progress to help you pick up where you left off.
* Processing your course fees and preventing fraudulent transactions.
* Answering your customer support inquiries or student feedback submitted through the platform.
* Sending you e-commerce insights, platform updates, or promotional offers, **only if you have explicitly opted in** to receive our marketing emails.
3. Data Storage and Third-Party Sharing
Your data is stored through Thinkific’s data storage, databases, and the general Thinkific application. They store your data on secure servers behind a firewall.
We practice strict data minimization and **never sell your personal information**. We only share necessary data with trusted third-party software platforms integrated with our Thinkific site to run the course (such as secure payment processors or our email communication tool).
For more details on how the infrastructure handles your information, you may also want to read Thinkific’s Privacy Policy.
4. Data Retention
We retain your student account information and course progress on Thinkific for as long as your account remains active, ensuring you maintain ongoing access to the training materials. If you wish to close your account and have your data permanently deleted from our Thinkific school, you can request this at any time by contacting us.
### 5. Your Rights
Regardless of your location, you have the right to access the personal data we hold about you on our platform, request corrections to inaccurate information, or ask for the deletion of your student profile. You can also opt-out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email we send.
6. Contact Us
If you have any questions about this Privacy Policy or how your student data is handled on our Thinkific site, please reach out to us at: